Normalised provider profile

ladenetz.de and ladebusiness are offerings of Aachen-based SMART/LAB Innovationsgesellschaft mbH. They combine charging-infrastructure software and services with partner networks and roaming. The modular portfolio includes ladecloud tariff and contract management, billing, charge-point administration, card and app access, interfaces and support. The IT provider, individual charge-point operators and mobility providers retain distinct roles; a connected charging point is not automatically owned by SMART/LAB. Editorial selection questions concern hardware compatibility, roaming contracts, billing responsibilities, multi-tenant operation, data export and responsibility for installation and incident resolution.